At jeresantew.com, we are committed to delivering your orders quickly, securely, and transparently. As a U.S.-based store, we ship both domestically and internationally with trusted logistics partners to ensure your experience is seamless from checkout to delivery.

Shipping Options

We offer three flexible shipping methods at checkout:

• Free Shipping
  This is our standard delivery service, available at no additional cost. Estimated delivery time is 5 to 10 business days depending on your location.
• Skip the Line – $7.99
  With this option, your order receives priority handling, processed within 24 hours, and then shipped via standard delivery.
• Priority Shipping (2–4 days) – $14.99
  For the fastest delivery, this method ensures your order is both prioritized and shipped via express service, arriving within 2 to 4 business days.

Order Processing

Orders are typically processed and dispatched within 1 to 3 business days, excluding weekends and U.S. public holidays. You will receive a confirmation email with your tracking information once your package leaves our warehouse.

Delivery Zones

We currently ship to:

United States (domestic shipping)

Canada & Europe

Other international destinations

Shipping times may vary based on the country and local customs procedures. Any applicable import duties or taxes for international shipments are the responsibility of the customer.

Tracking and Notifications

Every shipment comes with a tracking number sent via email once your order is fulfilled. You can use this number to follow your package’s journey in real time via the carrier’s website.

Shipping Issues

If your package is delayed, marked as delivered but not received, or arrives damaged, we’re here to help. Please contact our support team within 5 to 7 business days of the delivery date. For damaged items, include clear photos of the product and packaging.

Contact Us

If you have any questions or concerns regarding your shipment, feel free to reach out to us at support@jeresantew.com. Our customer service team is available Monday to Friday and will respond within 24 to 48 business hours.